1. Information We Collect
PA In Seconds collects information necessary to provide prior authorization services, including account credentials, practice information, and limited patient data required for PA submissions. We collect information you provide directly, such as when you create an account, submit a prior authorization, or contact our support team.
2. How We Use Your Information
We use collected information to process prior authorization requests, maintain your account, improve our services, and communicate important updates. Patient health information is used solely for the purpose of facilitating prior authorization workflows and is never sold or shared for marketing purposes.
3. HIPAA Compliance
PA In Seconds is designed with HIPAA compliance in mind. We implement administrative, physical, and technical safeguards to protect the confidentiality, integrity, and availability of protected health information (PHI). We maintain Business Associate Agreements (BAAs) with our infrastructure providers and follow industry-standard encryption practices for data at rest and in transit.
4. Data Security
We use industry-standard security measures including encryption, access controls, and audit logging to protect your data. All data is transmitted over encrypted connections (TLS) and stored in secure, SOC 2 compliant infrastructure. Access to patient data is restricted to authorized practice members only.
5. Third-Party Services
We use select third-party services to operate our platform, including cloud hosting, authentication, and database services. All third-party providers are vetted for security and compliance requirements. We do not sell or rent your personal information to third parties.
6. Your Rights
You have the right to access, correct, or delete your personal information. You may request a copy of the data we hold about you or ask us to remove your account. For patient data requests, please contact your healthcare provider directly. To exercise any of these rights, contact us at support@painseconds.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
8. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at support@painseconds.com.